Shipping Policy
Last Updated: July 6, 2024
Welcome to AJOBA PRODUCTS PVT. LTD. (www.ajobaproducts.com). We are delighted to have you as our customer. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website. If you have any questions, please don’t hesitate to reach out to us at ajobaoffice@gmail.com.
Order Processing
We strive to process and ship all orders as quickly as possible. Orders are typically processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping: Estimated delivery time is 5-7 business days.
- Express Shipping: Estimated delivery time is 2-3 business days.
Please note that these are estimated delivery times and actual delivery may vary depending on factors beyond our control.
International Shipping
We currently ship to select countries outside of India. Shipping rates and delivery times for international orders will be calculated at checkout. Please be aware that international orders may be subject to additional customs fees or import taxes, which are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). You can track the progress of your shipment through the carrier’s website.
Shipping Restrictions
Certain products may have restrictions or additional shipping charges due to their size, weight, or destination. If your order is affected by such restrictions, we will contact you directly to discuss available options.
Address Changes
Please ensure that your shipping address is correct at the time of order placement. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer. If you need to make a change to your shipping address after your order has been placed, please contact us immediately at ajobaoffice@gmail.com. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once the order has been processed.
Lost or Damaged Shipments
If your order is lost or arrives damaged, please contact us at ajobaoffice@gmail.com as soon as possible. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund as appropriate.
Returns and Refunds
For information on returns and refunds, please refer to our [Return Policy](link to return policy). If you have any questions or need further assistance, please contact us at ajobaoffice@gmail.com.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please feel free to reach out to our support team at ajobaoffice@gmail.com. We are here to help and ensure that your shopping experience with AJOBA PRODUCTS PVT. LTD. is a positive one.
Thank you for choosing AJOBA PRODUCTS PVT. LTD. for your shopping needs!